Do you have management experience in the retail or service sector and a passion for providing unrivalled customer service?

If so, we want to hear from you! We are currently recruiting for a Personal Shopping Manager to join our team in Madison Avenue, New York!

The Role

As our Personal Shopping Manager, you will take ownership of our customer experience and inspire your team to provide a genuine customer service which is tailored to the needs of our clients.

Responsibilities of our Personal Shopping Assistant Manager will include:

  • Inspire your team to provide an exceptional customer experience and drive the delivery of our Personal Shopping vision
  • Train and support your team to develop a range of approaches that suits different customer needs and expectations
  • Motivate your team to deliver individual sales goals and business KPIs through effective team leadership and communication
  • Build up a calendar of events, networking and outreach to drive the department and identify new business opportunities which are relevant to the brand
  • Support the store management with the day-to-day running of the store and highlight opportunities to improve daily operations
  • Conduct regular performance/probation reviews and invest your time to train your team to be REISS ambassadors
  • Actively recruit and retain the best talent
  • Effectively manage all people related matters in a timely and appropriate manner

Our Personal Shopping Assistant Manager will have the following skills and experience:

  • Personal shopping background in a premium or luxury retail environment
  • 1-2 years management experience in retail
  • Commercially and operationally adept
  • Strong leadership skills, self-motivated and driven to achieve goals
  • Excellent organisational and decision-making skills with the ability to multitask and prioritise
  • Take pride in personal presentation and grooming
  • Personable, confident, resilient, energetic and a sense of fun!

If you think you have the skills and experience required to start your story as our Personal Shopping Manager, don’t miss out - apply now!