We are currently recruiting for a Service Desk Analyst to report into our IT Operations Manager and provide support to our Service Desk Team, based in Great Notley, Braintree. In return you will receive a competitive salary and excellent benefits!
As a Service Desk Analyst you will be responsible for providing end user 1st and 2nd level support, both in-person and remotely within our fast-paced business. The role covers a wide range of technologies globally across our Head Office, Remote Offices, Warehouses and Retail Stores.
Our primary support hours are 08:00-18:00 Monday-Friday across 2 shifts, with on-call support during peak trading events and occasional weekend or evening work on an ad-hoc basis.
Responsibilities of our Service Desk Analyst will include:
Our Service Desk Analyst will have the following skills and experience:
If you think you have the skills and experience required to start your story as our Service Desk Analyst, don’t miss out - apply now!