Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in London, White City on a full time basis as our Floor Manager, who is responsible for supporting the management team and ensure team members are motivated to deliver targets and the operational success of the store.

What you’ll be doing

  • Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
  • Providing an in-depth knowledge of our brand and products to our customers and your team
  • Actively engage and undertake duties that supports the store operations
  • Delivering team briefs and contribute to team meetings
  • Supporting the store management in assisting with team development

What you’ll ideally bring to the role

  • You’ll have previous experience of supervising a team
  • A passion for premium or luxury product helps, but we’re open to all customer-facing backgrounds
  • Ability to guide, train and coach others
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Good written and verbal communication skills

What we’ll do for you

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding bonus and commission structures
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 25 days annual leave
  • Employee referral scheme
  • Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.